Frequently Asked Questions
We are based in North-West Auckland, most of our weddings are Auckland-based however we do travel anywhere in New Zealand.
We often have couples reserving their wedding dates as early as 2 years in advance, with the majority booking about 1 year prior. However, we do accommodate last-minute bookings as well. We highly recommend that you secure your wedding date with us at least 8-12 months in advance and finalize your design and order 6 months prior to ensure that we can provide you with the best products for your special day.
There is a very large variation on client spends. For the average sized wedding a budget of $4000-6000 is sufficient for some lovely florals for your day, less than usually means some sacrifices and more might include some larger installations or statement pieces.
As the florals are all ordered or collected when this happens we can either redistribute those stems into other arrangements or create an arrangement for somewhere else in the venue that may have been missed such as a gift table or the bar.
If you require additional floral arrangements for your wedding, we will do our best to accommodate your request. The ideal time to discuss this would be during the pre-order stage, which typically occurs 3-5 months prior to your wedding day. During this time, we determine the exact number of stems required to create all of your arrangements. However, we understand that last-minute additions may be necessary, such as an extra centerpiece or buttonhole for a parent. Please do not hesitate to ask, and we will make every effort to accomodate to your needs.
To secure your booking with us, you do not have to confirm all of the details in your order. However, we do require a commitment to the same spending range (or within 5% of the total) at the time of booking. This is because we use this information to calculate the necessary hours needed to complete your job the week of your wedding, and we may have to turn away other bookings based on those hours. If the order is significantly reduced at a later date, we may miss out on the opportunity to take on another event during that week.
Certainly, we are usually able to set up items for you on your wedding day. We charge for set-up time based on the amount of work required to ensure that everything is properly arranged and in place for your special day.
After your event, all of the flowers are yours to keep, with the exception of any dried or preserved stems that were hired for use in your arrangements, as well as any vessels that we provided on a loan or rental basis. You are welcome to remove any flowers that are in vases, and we can inform you which arrangements do not have vases so that you may take them as they are. When we come to collect the following morning any remaining flowers will be composted by us, or if you would like us to leave specific arrangements for you, we can make a note of this and leave them behind.
Our deposit is a flat fee of $575, the balance is due 14 days before the event. We accept bank transfer and credit card and can stagger your payments if requested.
We understand life can be unpredictable and are happy to move your date to another available date within 12 months. Deposits are non-refundable and cancellations are accepted up to 60 days from the event.
Of course, we work with many other wedding industry suppliers we would love to recommend to you, just let us know what you are looking for and we can send you some details.
